"...discoverability, the quality that every point in the interface has prompts and actions attached to it from which you can _learn what to do next_. ... Rule 1 of writing software for nontechnical users is this: if they have to read documentation to use it _you designed it wrong_. The interface of the software should be all the documentation the user needs." -- Eric Raymond http://www.catb.org/~esr/writings/cups-horror.html